Home Course Administration, Office Management & Secretarial Management, Leadership & Strategy Advanced Office Management & Effective Administration Skills

Advanced Office Management & Effective Administration Skills

COURSE OVERVIEW

The role of the office management professionals and administrators in today’s organisation is changing rapidly. What is the way forward? The true art of office management & administration lies not in the art of winning, rather it demands the art of winning consent. In order to remain competent in the workplace administrators, office managers and secretaries need to be equipped with the relevant knowledge and skills.

This Advanced Office Management & Effective Administration Skills training course identifies and examines the key components of the role and within each element builds up a range of approaches and techniques for operating an efficient office or support team. These elements include: office management, communication, organisational, interpersonal & administrative competencies.

IMPORTANT FEATURES

  • Equip participants with the skills and competencies needed to be efficient and productive
  • Deliver competencies that identify the knowledge, skills and abilities required to address the resolution of administrative problems
  • Use effective behavioural interpersonal, administrative and technical organisational skills
  • Understand the roles, administrative processes and procedures
  • Interpretation of policies and general management team responsibilities

LEARNING OBJECTIVES

  • Address the office management & administration duties as part and parcel of the organisations business goals
  • Touch on themes such as communication, (behavioural and technical) competencies, interpersonal skills, business correspondence, systems and procedures, quality, customer service excellence, workflow, supervision and productivity, etc.
  • Define the role of the office management & administrative professionals
  • Outline the aspects of interaction with other functions and departments
  • Introduce and practice effective behavioural, administrative and technical management skills
  • Provide practical problem solving techniques for efficient office management
  • onal issues and disagreement

TARGET AUDIENCE

The Advanced Office Management & Effective Administration Skills training course is designed for all those who need to understand a broad range of office management and administration competencies. The training course is suitable for new or advanced users and will provide all delegates with a practical overview of their responsibilities and the essential technical and behavioural knowledge required to fulfil their roles successfully.

TRAINING METHODOLOGY

This practical and results-oriented Advanced Office Management & Effective Administration Skills training course is based on adult learning concept. It incorporates short inspiring lectures with structured lessons from the learning manual; captivating PowerPoint slides with videos to enhance learning; ongoing discussions with action planning; ample time for Q&A; training activities to reinforce key concepts within a fun learning environment.

 

Hourly Schedule

Day 1

9:00 AM
The Management Function: Office Management
Description: On Day One the course looks at the role and responsibilities of Office Management & Effective Administrators

Day 2

9:00 AM
Communication: Its Power, Components and Levels
Description: On Day Two the course looks at the necessary communication skills to develop successful Office Management and Administration skills

Day 3

9:00 AM
Organisational (Behavioural and Technical) Competence Effectiveness
Description: On Day Three the course looks at the necessary competencies required and their application to develop successful Office Management and Administration skills

Day 4

9:00 AM
Interpersonal Skills
Description: On Day Four the course looks at how to use influence and persuasion with stakeholders to achieve department objectives.

Day 5

9:00 AM
Implementation/Administration Guidelines
Description: On Day Five the course looks at how to apply and implement the skills learned and deliver tangible results that benefit all stakeholders

Important Links

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Price

$1,500.00

Date

Jun 16 - 27 2024

Time

8 Days
All Day

Courses Types

On Place

City

Saudi Arabia - SA
Saudi Arabia - SA

City 2

Dubai - UAE
Dubai - UAE
Tags: Beginner
Mosook Training Co.

Instructor

Mosook Training Co.
Phone
+966 55 659 3176
Email
MTC@MOSOOK.COM
Website
http://www.mosooktraiining.com

Course Registration