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Role and Future of HR in Digitalization and AI


Today’s workplace is unlike the ones before it. Advancements in technology have brought with them greater agility within the workplace and its evident that the traditional employment model and environment are evolving. Additionally, new expectation from employees force companies to reevaluate their own digital leadership and the kinds of upskilling opportunities they provide.

As we settle into the age of automation, robotics and AI in the workplace, the combination of tech advancements and employee expectations will ultimately help to push organizations to fully embrace the changing workplace in a post-digital world. The job market will include larger numbers of contractors and part time workers and a redefinition of employment from “employee” to contributor.

To accommodate this shift companies, need to place greater emphasis on tools like onboarding and collaboration materials to make sure agile workers get up to speed quickly with new projects. Companies also need to spend time determining exactly where agile workers fit in best with their workforce planning strategy. All of this requires HR to boldly rewrite how organizations operate. The agile workforce is truly an agent for change, planting the seed for organizations to embrace new technologies and to help their employees prepare for an AI-driven future.

“There’s never been a better time to be in HR, but the demands are high – we need to reskill ourselves,” says HR veteran Eva Sage-Gavin, senior managing director of Accenture’s talent and organization practice.


Participants on the Role and Future of HR in Digitalization & AI training course will be able to:

  • Know how new technologies are creating a new agile workforce model and flexible working possibilities.
  • The why and how HR must be on the front line of this, the fourth industrial revolution, helping employees acquire the skills needed to thrive in the workplace of the future.
  • Minimizing the disruption that automation and digitization brings.
  • HR’s role in recrafting workplace automation and why when technology is omnipresent an organization’s people will be the new competitive differentiators.
  • Why the most important role in future organizations must be the chief HR officer.
  • Addressing that 40% of internet traffic is driven by seven billion mobile devices yet HR teams remain far behind in the deployment of mobile solutions.


This course is aimed at HR and Learning & Development personnel who wish to understand HR best practices and strategic workforce modelling to deliver digitalization and AI.


This highly practical and results-oriented program is based on the adult learning concept. The facilitator will give plenty of input and then help participants to make sense of the themes through discussion and practice. It incorporates short inspiring demonstrations, role play and case study practice to enhance learning. There will be ample time for Q&A and ‘return to work’ action planning. The facilitator reinforces all concepts within an inspiring and engaging learning environment.


Hourly Schedule

Day 1

9:00 AM - 11:00 AM
How New Technology and Innovations is Transforming Employee Expectations
Description: 80% of workers say a company’s use of the latest digital tools greatly influence their decision to join an organization

Day 2

9:00 AM - 11:00 AM
Next Steps for HR
Description: Where’s the room for improvement in embracing digitalization and AI in the workplace?

Day 3

9:00 AM - 11:00 AM
A Change of Mindset by HR
Description: In order to best position itself to play a leading role, HR will need to familiarize itself with concepts such as design thinking

Day 4

9:00 AM - 11:00 AM
Digitalization and AI’s Impact on Performance and Cost Savings
Description: Demonstrating how HR can reduce turnover costs, improve productivity and enhance competitive advantage

Day 5

9:00 AM - 11:00 AM
Achieving Digital Transformation
Description: The 2017 Bersin by Deloitte study on Human Capital Trends showed that 92% of companies are trying to reorganize in a way that allows them to build this new digital culture yet only 14% are sure they know how.

Important Links

Course Categories
  • Course ID: MTC0027

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Jun 11 - 15 2024


5 Days
All Day

Courses Types

On Place


Saudi Arabia - SA
Saudi Arabia - SA

City 2

Dubai - UAE
Dubai - UAE
Tags: Beginner
Mosook Training Co.


Mosook Training Co.
+966 55 659 3176

Course Registration